Website Terms & Conditions

Last Updated: September 4, 2026

Welcome to MYRZAVIA™, operated by Citi Trends, Inc.

These Website Terms & Conditions explain the rules that apply when you browse our website, purchase products, use website features, communicate with us, or otherwise interact with our online store.

Throughout these Terms, “MYRZAVIA™,” “we,” “our,” and “us” refer to Citi Trends, Inc. The term “Services” includes our website, online storefront, products, content, customer features, checkout functions, and related services made available through the site.

By accessing or using the Services, you agree to follow these Terms together with any policies referenced on our website, including our Privacy Policy, Shipping Policy, and Return & Refund Policy.

If you do not agree with these terms, please discontinue use of the Services.

1. Eligibility & Website Access

You may use our Services only if you are legally permitted to enter into agreements in your jurisdiction.

If you allow a minor under your supervision to access the website through your device or account, you are responsible for that access to the extent permitted by law.

Certain features may require you to provide information such as:

• Your name

• Email address

• Shipping details

• Billing information

• Payment information

• Other information needed to process an order

You agree that information submitted to MYRZAVIA™ will be accurate, current, and complete.

2. Customer Accounts

Some areas of our website may allow or require a customer account.

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for activity occurring through your account.

You should notify us if you believe your account has been accessed without authorization.

Accounts may not be sold, transferred, impersonated, or used for fraudulent purposes.

We may restrict or suspend account access where reasonably necessary to protect customers, our website, or our business.

3. Product Information

We make reasonable efforts to present product information clearly and accurately.

Product pages may include:

• Images

• Descriptions

• Dimensions

• Materials

• Features

• Color options

• Availability

• Pricing

However, actual colors or appearance may vary slightly because of photography, lighting, manufacturing variation, monitor calibration, or device display settings.

Minor visual differences that do not materially affect the intended use of a product may not necessarily constitute a defect.

4. Product Availability

Products shown on the MYRZAVIA™ website may be subject to availability.

We may, where appropriate:

• Update product specifications

• Change available variations

• Limit quantities

• Stop offering a product

• Introduce replacement or updated versions

• Modify product information

Availability is not guaranteed until an order has been accepted and processed.

5. Placing an Order

Submitting an order through our website represents a request to purchase the selected products.

Receipt of an automated order confirmation does not necessarily mean that the order has been finally accepted.

We reserve the right, where permitted, to reject, limit, or cancel an order for reasons such as:

• Product unavailability

• Payment authorization failure

• Incorrect pricing

• Suspected fraud

• Incorrect customer information

• Unusually large quantities

• Technical errors

• Restrictions affecting shipment or fulfillment

If payment has already been collected for an order that we cancel, the appropriate amount will generally be refunded.

6. Review Your Order Carefully

Before completing checkout, customers are responsible for reviewing their order information, including:

• Selected products

• Quantity

• Product variation

• Delivery address

• Billing information

• Contact information

If you discover an error after ordering, contact us promptly at:

service@myrzavo.com

We will make reasonable efforts to assist, but changes cannot be guaranteed once fulfillment or shipment has started.

7. Personal Purchases

Unless we specifically agree otherwise, products purchased through MYRZAVIA™ are intended for lawful personal or household use.

You may not use our website to engage in fraudulent purchasing, unauthorized resale operations, or other activity that violates these Terms or applicable law.

We may limit quantities when we reasonably believe an order is inconsistent with normal consumer purchasing activity.

8. Pricing

Prices displayed on the website may change from time to time.

The price applicable to an order will generally be the price shown during checkout when the order is submitted, subject to correction of obvious errors.

Unless stated otherwise, displayed product prices may not include:

• Shipping charges

• Sales taxes

• VAT

• Customs duties

• Import charges

• Other government fees

Applicable charges will be displayed where available or assessed according to local requirements.

9. Discounts & Promotional Offers

MYRZAVIA™ may occasionally offer:

• Promotional pricing

• Discount codes

• Limited-time offers

• Bundles

• Special customer promotions

Unless otherwise stated:

• Promotions may have expiration dates

• Discount codes may not be combinable

• Offers may apply only to selected products

• Promotional quantities may be limited

• Eligibility conditions may apply

We may modify or end promotional programs subject to applicable law.

10. Payments

Customers must provide valid and authorized payment information.

Available payment methods will be displayed at checkout and may vary depending on region, device, payment provider, or transaction.

Payments may be handled through independent payment processors.

MYRZAVIA™ does not generally store complete credit or debit card numbers within its customer service systems.

For more information, please review our Payment & Checkout information.

11. Payment Verification

Orders may be subject to payment authorization, fraud screening, or verification.

A payment provider, financial institution, or card issuer may:

• Decline a transaction

• Request additional verification

• Temporarily authorize funds

• Restrict international purchases

These actions may occur independently of MYRZAVIA™.

Customers experiencing payment authorization issues should contact their bank or payment provider where appropriate.

12. Shipping & Fulfillment

Orders are processed and delivered according to our Shipping & Delivery Policy.

Shipping estimates are provided for convenience and are not guaranteed unless expressly stated otherwise.

Delivery may be affected by factors outside our reasonable control, including:

• Carrier delays

• Weather events

• Customs procedures

• Transportation disruptions

• Public holidays

• Local delivery conditions

• Incorrect delivery information

Your statutory rights regarding delivery are not affected by these Terms.

13. International Orders

Orders shipped internationally may be subject to local import rules.

Depending on destination, customers may be responsible for:

• Customs duties

• Import taxes

• VAT

• Brokerage charges

• Other government-imposed fees

These charges are determined by local authorities rather than MYRZAVIA™.

Customers are responsible for ensuring that products they order can lawfully be imported into their destination.

14. Returns & Refunds

Eligible purchases may be returned according to our current Returns, Exchanges & Refunds Policy.

Return requirements may vary depending on:

• Product condition

• Product category

• Date of delivery

• Reason for return

• Applicable consumer protection law

Some products may be excluded from standard returns where legally permitted.

Nothing in our return policy limits mandatory consumer rights that cannot legally be waived.

15. Website Content

Unless otherwise indicated, the content displayed through MYRZAVIA™ may be owned by, licensed to, or lawfully used by Citi Trends, Inc.

This may include:

• MYRZAVIA™ branding

• Logos

• Graphics

• Text

• Product photography

• Illustrations

• Page layouts

• Icons

• Videos

• Website design

• Marketing content

Such material may be protected by copyright, trademark, design, and other intellectual property laws.

16. Permitted Use of Our Content

You may view and use our website content for ordinary personal, non-commercial shopping purposes.

Without prior authorization, you may not:

• Copy substantial portions of the website

• Republish our content

• Sell or license our materials

• Reproduce product photography for commercial use

• Create derivative commercial materials

• Remove ownership notices

• Misrepresent MYRZAVIA™ content as your own

• Use our branding in a misleading manner

Nothing on the website transfers ownership of intellectual property to visitors.

17. Customer Reviews & Submitted Content

If our website allows you to submit reviews, comments, photographs, suggestions, or other material, you remain responsible for the content you submit.

You agree not to submit material that:

• Is unlawful

• Contains malicious code

• Violates another person's privacy

• Infringes intellectual property rights

• Contains knowingly false or misleading claims

• Is threatening or abusive

• Is submitted through impersonation

Where permitted, you grant us the rights reasonably necessary to display, moderate, reproduce, or use submitted content in connection with operating and promoting the Services.

18. Suggestions & Feedback

We welcome feedback about MYRZAVIA™.

If you voluntarily send us suggestions, ideas, comments, or recommendations concerning our products or Services, you understand that we may consider and use that feedback without creating an obligation to compensate you, except where otherwise agreed in writing.

You should not submit confidential third-party information through general feedback channels.

19. Third-Party Services

Our website may integrate services operated by third parties, including:

• Payment processors

• Shipping providers

• Analytics platforms

• Social media services

• Advertising providers

• Customer service tools

Use of those services may also be governed by their respective terms and privacy policies.

MYRZAVIA™ does not control independent third-party platforms.

20. External Links

The website may contain links to websites or resources operated by other parties.

Providing such a link does not necessarily mean that MYRZAVIA™ endorses every statement, product, service, or practice available through that third-party website.

Customers should review applicable terms and privacy policies before interacting with external services.

21. Accuracy of Website Information

We work to keep website information current, but occasional mistakes may occur.

Examples include errors involving:

• Prices

• Product descriptions

• Promotions

• Availability

• Shipping information

• Images

• Specifications

Where permitted by law, we reserve the right to correct obvious errors, update information, or cancel affected transactions when necessary.

If an order is canceled after payment because of such an error, an appropriate refund will be issued.

22. Prohibited Conduct

You may not misuse the website or Services.

Prohibited activities include using MYRZAVIA™ to:

• Violate applicable laws

• Commit fraud

• Infringe another party's rights

• Upload malware or harmful software

• Attempt unauthorized system access

• Circumvent website security

• Conduct phishing activity

• Scrape personal information unlawfully

• Send unsolicited harmful communications

• Interfere with website operation

• Impersonate another person

• Manipulate reviews or transactions

• Use automated systems in a way that disrupts the Services

We may restrict access where reasonably necessary to prevent misuse.

23. Website Availability

We aim to keep MYRZAVIA™ accessible and functional, but uninterrupted availability cannot be guaranteed.

The website may occasionally be unavailable because of:

• Maintenance

• Updates

• Technical problems

• Network failures

• Cybersecurity events

• Third-party service interruptions

• Circumstances outside our reasonable control

We may change or discontinue website features from time to time.

24. Disclaimer of Warranties

To the fullest extent permitted by applicable law, the website and Services are provided on an “as available” basis.

We do not guarantee that:

• The website will always operate without interruption

• Every technical error will be corrected immediately

• All third-party services will remain available

• Website content will always be free from minor inaccuracies

Any warranties or consumer protections that cannot legally be excluded remain unaffected.

25. Limitation of Liability

To the maximum extent permitted under applicable law, Citi Trends, Inc., its affiliates, service providers, personnel, or representatives will not be responsible for indirect, incidental, special, or consequential losses arising solely from improper or unauthorized use of the Services.

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

This section does not restrict rights or remedies that consumers are entitled to under mandatory consumer protection law.

26. Responsibility for Your Use

You are responsible for your lawful use of the Services and for complying with these Terms.

To the extent permitted by applicable law, you may be responsible for losses resulting from your intentional misuse of the Services, violation of these Terms, or infringement of another party's rights.

Any indemnification obligation will apply only to the extent legally enforceable.

27. Suspension or Termination

We may suspend, restrict, or terminate access to certain Services where reasonably necessary, including in cases involving:

• Fraud

• Security threats

• Repeated misuse

• Unlawful activity

• Material violation of these Terms

Termination of access does not cancel obligations or rights that arose before termination.

28. Privacy

Use of MYRZAVIA™ is also subject to our Privacy & Data Protection Policy.

That policy explains how we may collect, process, use, and share personal information.

Please review it alongside these Terms.

29. Consumer Rights

These Terms are not intended to eliminate rights granted to consumers under applicable mandatory law.

If a provision of these Terms conflicts with a consumer protection right that cannot legally be waived, the mandatory legal protection will apply.

30. Applicable Law

These Terms are governed by applicable laws and regulations, subject to any mandatory consumer protections that apply based on the customer's place of residence or purchase.

Nothing in these Terms requires a consumer to waive jurisdictional or statutory rights that cannot legally be waived.

31. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision may be limited or removed to the minimum extent necessary.

The remaining provisions will continue to apply where legally permissible.

32. No Waiver

If we do not immediately enforce a provision of these Terms, that does not necessarily mean we waive our right to enforce it later.

A waiver of one provision or event does not automatically constitute a waiver of another.

33. Changes to These Terms

We may revise these Website Terms & Conditions to reflect changes in:

• Our Services

• Website functionality

• Business practices

• Payment or fulfillment arrangements

• Legal requirements

• Security procedures

Updated Terms will be posted on this page together with a revised Last Updated date.

Continued use of the Services after an updated version becomes effective constitutes acceptance of the revised Terms to the extent permitted by applicable law.

34. Contact Information

Questions about these Terms or your use of the MYRZAVIA™ website may be directed to:

Brand: MYRZAVIA™
Company: Citi Trends, Inc.
Email: service@myrzavo.com

When contacting us regarding an existing purchase, please include your order number where possible so we can assist you more efficiently.

MYRZAVIA™
Operated by Citi Trends, Inc.

Clear terms. Simple shopping. Everyday confidence.